Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
Frequently Asked Questions
In short, we have generous donors and suppliers. They know about how we are supporting the community and want to help us with our mission to ensure no one goes hungry. Best of all, your money is staying in Australia and helping Australians.
If your parcel hasn't arrived within 7 business days, please email email@example.com with your purchase details.
Yes. We are located at 250 Macquarie Road Warners Bay NSW 2282. Please leave us a message at Checkout or email us at firstname.lastname@example.org to organise this service.
No. This is not a service we offer for Red Door Store items.
All items, while some are new or pre-loved, are for sale through the Red Door Store as secondhand items. As such, GST is not payable.